Justin Boyd

IRVINE, CA 92614
Cellular (949) 433-0609
Fax (866) 909-3429
kbehafarin@gmail.com

SUMMARY
Creative professional with more than 5years of experience in document and data indexing, office automation, and web page design. Indexing background includes reading and interpreting documents and data, capturing and organizing information, and building the index process. Office automation expertise includes developing databases; integrating databases, word processing, and spreadsheet functions; analyzing current and proposed workflow; developing programs and utilities to automate required tasks; technical writing of user documentation and overview of programs; creating procedures; and training staff.5years exploiting advanced technologies to improve web-user experiences, is underscored by definitive expertise in conceiving and implementing internet solutions that elevate brand image, generate revenues, and provide the basis for cost-effective content management and expansion. Acknowledged throughout career as a service-centric and process-driven leader and trouble-shooter; a composer of clean code and concise documentation that fully details software development lifecycles from development environment to production. Expert in capitalizing on the advantages of web and streaming media technologies, creating usable and saleable products, steering projects at micro and macro levels, and delivering to specification, on time and on budget.

AREAS OF EXPERTISE
Implemented Web-based project management tools to coordinate the activities of a distributed team and present real-time progress reports to clients. Optimized graphic elements to minimize download time. Compiled online libraries of user support information, reducing tech support calls by half. Constructed reliable, secure e-commerce site resulting in 80% sales increase. Coded HTML and drafted design documentation to aid future code usage and modification. Validated design approach by tracking user interactions with sites before and after makeover. Implemented targeted, mass marketing campaigns which increased Web site visits by 70%. Consulted with customers and development team to establish Web site message. Built prototypes for customer proposals demonstrating improvements to existing sites. Tied backoffice databases to Web sites to provide personalized experience for visitors. Created text-only versions of Web pages to accommodate visitors with 9600 baud modem connections. Determined and translated customer expectations into precise specifications for development team in order to clarify project deliverables, define schedule, and assign tasks.