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DQ News: So You’ve Got an Idea – Now What? 8 Foolproof Steps from Idea to Implementation

If you’re reading this blog, you probably had the realization at some point in your life that you could do it better. Maybe you were working for someone, and realized that there was a better way to run the business. Or maybe you were using a product and had a flash of insight about how to improve it. Or perhaps you had a brilliant idea for a product that could change the world.

But you’re realistic. You know things are never as easy as they seem. You’re willing to gamble your time and money on your idea, but what’s the first step towards realizing your dream? And how do you make sure you don’t lose all your money on a business that ends up failing?

Where to Focus?

The answer is to focus on the customer, not the product. It’s easiest to demonstrate this approach by example. Let’s say I have an idea for a new kind of recipe site, designed specifically for professional chefs. Before spending thousands of dollars building the site and creating all the content, I would go and talk to chefs and ask what they would like to see in a recipe site. I’d look for forums or Facebook groups for chefs and ask for ideas. I’d put my vision out and try to get feedback. And I’d do all of this before building the product at all.

Testing, Testing…

So now I’ve got a sense of how to build this amazing recipe site. My instinct might be to build out a huge site now and have a big release party in 6 months. But what if everybody was excited about it on forums and interviews, but nobody wants to pay? Or what if, when the site is actually built, it turns out to not really work the way people want it to? That’s where the idea of a minimal viable product comes in. Once you feel like you have a basic handle on your customer, create the minimum experience you need in order to test if you’re on the right path. For my recipe site, I might just create a site for desserts, with plans to expand into other meals if it goes well. I might have a very rudimentary billing system, and only the most important of my site’s future features.

Crowdsource and Improve

Once you’ve got some people using your product or service, you’ll have a better understanding of where to go. So far, I haven’t spent too much time or money on my recipe site, so if it turns out it’s a flop, I haven’t lost everything. I can talk to my customers and find out what’s going wrong: Do they have a hard time finding the recipes? Do they like the site but not want to pay as much as I’m charging? Or is the whole idea just not something they’re interested in?

If the answer to the last question is “yes”, it’s a disappointing day, but at least I haven’t wasted a huge amount of time and money. But otherwise, I’ve learned a lot from talking to our first customers. Now I can make changes – changes I probably never would have thought of myself, or changes I thought were unimportant but that my customers really value.

8 Foolproof Steps from Idea to Implementation

The process in its entirety looks like this:

1. Have an idea.

2. Talk to potential customers about the idea.

3. Build a minimal viable product or experience.

4. Get customers.

5. Learn what they like and don’t like.

6. Make changes.

7. Repeat 4-6 until you have a business people are steadily buying from.

If you get to 7, congratulations! It’s time for:

8. Scale out your business and grow like crazy.

The fallacy that too many entrepreneurs fall for is thinking that step 8 comes before step 3. They think (and I’ve thought this, too!) that, if they could just build the perfect product or service, the customers will come. In fact, you need to have the customers in order to know what the perfect product even is.

If you’d like to read more about these ideas, check out Steve Blank’s Four Steps to Epiphany and Eric Ries’ The Lean Startup.

About the Author: Michael Kaiser-Nyman is the CEO and founder of Impact Dialing, an easy to use power dialer and hosted predictive dialer for small businesses, call centers, and political campaigns.

Photo Credit: Roomic Cube

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